FAQs
1. When will my order be processed?
All orders are processed within 1–3 business days. Once your item is produced and shipped, you will receive a confirmation email with tracking information.
2. How long does shipping take?
Shipping times depend on your location and the print provider.
Average delivery time:
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USA: 5–10 business days
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Canada: 7–12 business days
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UK & Europe: 5–12 business days
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International: 10–20 business days
Please note that holidays or high-demand seasons may cause slight delays.
3. Why is my order taking longer than expected?
Sometimes shipping carriers experience delays due to customs, weather, or seasonal traffic.
If your package is past the estimated window, contact us — we’ll check the status for you immediately.
4. Do you offer tracking?
Yes! Every order comes with tracking information once it ships.
You will receive the tracking link by email.
5. Can I cancel or change my order?
Orders can only be changed within 12 hours of purchase, before production starts.
After production begins, changes or cancellations may not be possible.
6. What is your return or refund policy?
We accept returns for items that arrive damaged, defective, or incorrect.
For print-on-demand items, we do not accept returns for wrong size or buyer’s remorse unless the product arrives faulty.
If there’s an issue, reach out to us and we’ll fix it.
7. What if I received the wrong or damaged item?
Please contact us immediately with your order number and a photo of the issue.
We will send a free replacement at no extra cost.
8. Do you ship worldwide?
Yes, we offer worldwide shipping on all orders.
9. What payment methods do you accept?
We accept all major debit/credit cards and secure payment options available at checkout.
10. How can I contact customer support?
You can reach us anytime through our Contact Us page.
We respond within 24 hours on business days.